Terms & privacy
1. Acceptance of terms
By creating a PropAI account or using the service, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the service.
2. Your account & eligibility
You must be at least 18 years old to create an account. You're responsible for keeping your credentials secure and for all activity under your account.
3. Listings & user content
Listings you post must be accurate and lawful. You retain ownership of your content; by posting, you grant PropAI a worldwide license to display it in the service.
4. Payments & fees
Boost, subscription, and partner fees are processed by our payment providers. Refunds follow the terms shown at checkout.
5. Disputes & law
These terms are governed by the laws of the Republic of Indonesia. Disputes are resolved in Jakarta courts unless prohibited by local law.
6. Changes to these terms
We may update these terms from time to time. If changes are material, we'll notify you in-app and by email at least 14 days before they take effect.
1. What we collect
Account info (name, email, phone), property activity (saved searches, viewed listings), and device data (OS, app version, crash logs).
2. How we use it
To match you with listings, send the alerts you opt into, prevent fraud, and improve the service. We never sell personal data.
3. Sharing & processors
We share with vetted processors (hosting, analytics, payments) under strict data-protection agreements. A list of processors is available on request.
4. Your rights
Access, correct, export, or delete your data any time in Settings → Privacy. EU/UK users have additional GDPR rights.
5. Retention
Account data is kept while your account is active. After deletion, anonymised analytics may persist; financial records are retained as required by tax law (typically 7 years).
Essential
Required to sign in, remember your session, and keep the app working. Cannot be disabled.
Analytics
Help us understand how features are used so we can improve them. Aggregated and anonymised.
Marketing
Used to show relevant offers across partner sites. Off by default outside the EEA.
Manage preferences
Open Settings → Privacy to toggle Analytics and Marketing categories at any time.
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